Conduct difficult conversations

by Susan Scott

Susan Scott is the master of positive change through powerful communication and author of Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time. To be successful, you need to have difficult conversations at work (or even at home) using effective methods to get a message across – and get what you want.

In her book, Scott shows how you can:

  • Overcome obstacles to meaningful communication
  • Expand and enrich relationships with colleagues, friends, and family
  • Mehr Klarheit und besseres Verständnis schaffen
  • Deal with strong emotions – on both sides of the table
  • Connect with colleagues, clients and family on a deep level.

Watch the video below to learn more about how to successfully manage difficult conversations.

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